1. When pouring draft beer, tilt the glass anywhere but toward the customer/s. Better to give yourself a beer facial when the keg kicks than your paying customers.
2. When shaking with glass, keep the (metal) shaking tin facing customers. Same logic applies as in rule #1 with regards to glass facials.
3. Chill glassware whenever possible. If your bar lacks a glass chiller, fill serving glass with ice water and allow to chill. Disregard this rule entirely when in the weeds.
4. “In the weeds” means deliriously busy in service-industry-speak. Service industry professionals invariably employ this vernacular to elicit empathy from fellow pros with regards to a busy service. Use interchangeably with “slammed”, i.e. “We were slammed Friday night.”
5. Build glassware first. Whether at home or behind the bar with a line of tickets in front of you, building your glasses keeps you aware and prepared. Rim your…
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